What Is Included in a Software Maintenance Agreement

(iv) the provision of J.D. Edwards` software or services is not the primary purpose, value, performance or cost of the relationship between Customer and Company; Any modification or cost incurred as a result of corrections or replacements of a defect in the Software will remain the responsibility of the Software Owner for the duration of this Agreement. My legal career has focused on representing companies (companies and limited liability companies) as an external general counsel. In this role, I drafted a wide range of legal documents and analyzed the proposed agreements prepared by the other party`s lawyer for the agreement to determine the risks to which my client would be exposed. I kept the client`s logbook when no one was available internally for this task. In addition, when asked, I acted as general counsel to the client`s and its board of directors` offers. During the term of this arbitration, both parties will continue to comply with all agreements under these Software Maintenance Agreements and perform all assigned tasks. In the event that any of the parties to this Software Maintenance Agreement fails to comply with the terms set forth, the investigating party shall notify the defaulting party in writing. In addition to these maintenance-specific clauses, the template also contains clauses on fees, payments, warranties, limitations of liability, force majeure, termination, notices, interpretation, and general text modules. In the event that a disagreement or controversy arises during the term of this Software Maintenance Agreement, both parties agree to initiate arbitration to resolve such issue.

The most important maintenance services are the provision and/or application of software updates and upgrades. This agreement contains all the provisions you can expect in a software maintenance contract, but not much more. The details of the services themselves are set out in a service level agreement, which is attached as a schedule. PandaTip: The software license warranty in this model specifies all warranties contained in this Software Maintenance Agreement and documents all the terms of such warranties. The following events constitute grounds for termination of this Agreement in its entirety. All warranties contained in purchases made in respect of the Software during the term of this Agreement are included in this Software Maintenance Agreement and are subject to the same terms. Customer may not export, re-export, or otherwise transfer, directly or indirectly, any software, information, data, or other material received under this Agreement, except in full compliance with all applicable U.S. and other laws, laws, and regulations.

Client shall indemnify, defend and hold MSS harmless from any loss, liability, cost or expense (including reasonable attorneys` fees) in connection with any action arising out of Client`s failure to comply with this Section. 18. Supported Platform(s) The hardware and software platforms developed by J.D. Edwards for the specific version of the Licensed Products as documented from time to time in the published Product Specifications. PandaTip: This template describes the scope of software maintenance services offered, the terms and conditions associated with those services, and any additional terms related to your contract with the customer. AFC System`s software is managed under a Regional Software Maintenance Agreement (RSMA) managed by WMATA for cubic software support for all regional partners. For the avoidance of doubt, if End User is a party to dialogic`s Software Developer License Agreement and/or Software Maintenance Master Agreement and receives changes under any of these Agreements, End User is not permitted to use such changes under this End User Software License for internal commercial purposes, unless End User has entered into a separate maintenance contract for the Software and Dialogic has the appropriate maintenance fee paid. The Service Provider has access to all necessary printing and documentation of any software that may contain errors in the conclusion of this Agreement.

The Service Provider acknowledges that the Software Owner may have provided sensitive or proprietary information about the computers or in the Software to be maintained. PandaTip: The signing sections of this software maintenance contract template allow you and the software owner to sign this agreement electronically from your computer, smartphone or tablet. The Software Provider may, with the consent of the Software Owner, make regular updates or additional necessary changes to the Software to be maintained. If, at any time, no payment is received for terms not agreed between the parties, this constitutes a breach of contract and constitutes grounds for termination of this Software Maintenance Agreement. Taking into account the tasks performed during the term of this Software Maintenance Agreement, the Software Owner has agreed to pay the Service Provider all the amounts indicated in the table below. As software maintenance contracts go, it`s short, simple, and easy to use. PandaTip: The termination clause of this Model Software Maintenance Agreement documents all grounds for termination as well as any notice of termination required by any of the parties participating in this Software Maintenance Agreement. In the event that either party to this Agreement constitutes a breach during the term of this Agreement due to uncontrollable circumstances, including but not limited to floods, hurricanes, theft, terrorism, earthquakes or any other force majeure, the party shall notify the remaining party of such breach and shall have up to 30 days to remedy such breach, before further action can be taken. (D) Any software or data provided by the Helpline will be part of the Licensed Products.

(C) Licensed Products contain software protection procedures that, in the event of unauthorized use, may restrict access to the Licensed Products or the number of users with access to the Licensed Products. The function of these software protection procedures is further documented in the published J.D. Edwards Source product specifications. The software protection procedures included in the licensed products only restrict access to the software and do not destroy any program or customer data. .

Related Posts